This is a notice to inform you of my policy about all information that I record about you. It sets out the conditions under which I may process any information that I collect from you, or that you provide. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.
I regret that if there are one or more points below with which you are not happy, your only recourse is to leave my website immediately.
I take seriously the protection of your privacy and confidentiality. I understand that all clients and visitors to my website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.
My policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).
The law requires me to tell you about your rights and my obligations to you regarding the processing and control of your personal data. I do this now, by requesting that you read the information provided at www.knowyourprivacyrights.org
Except as set out below, I do not share, or sell, or disclose to a third party, any information collected through my website.
When you contact me, whether by telephone, by post, through my website or by e-mail, I collect the data you have given to me in order to reply with the information you need.
I record your request and my reply, in order to increase the efficiency of my business.
I may keep personally identifiable information associated with your message, such as your name and email address so as to be able to track my communications with you to provide a high quality service.
Use of information I collect through automated systems when you visit my website
Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.
Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.
Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.
- to track how you use my website
- to record whether you have seen specific messages we display on my website
- to keep you signed in on my site
- to record your answers to surveys and questionnaires on my site while you complete them
Personal identifiers from your browsing activity
Requests by your web browser to my servers for web pages and other content on my website are recorded.
I record information such as your geographical location, your Internet service provider and your IP address. I also record information about the software you are using to browse my website, such as the type of computer or device and the screen resolution.
I use this information in aggregate to assess the popularity of the webpages on my website and how I perform in providing content to you.
If combined with other information I know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed in to our website.
Compliance with the law
I may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on my website on the day you use my website. I advise you to print a copy for your records.